Frequently Asked Questions

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Do you ship outside the US and Canada?
Yes! Place your order through our eBay page.  eBay does an excellent job of shipping and managing the customs details.  Please allow up to 2 weeks for delivery time. Look at our listings here

Can I print in different colors?
Yes! All of your text on the front side of the fortune will be printed in the color you choose. If text or a logo is chosen for the reverse side, that will always be printed in black ink.

Can I put my company logo on the message?
Yes! Simply upload your logo as you complete the Ordering Process.

Do you make other flavored cookies?
We only offer vanilla cookies. Other manufacturers offer various flavored cookies but we have found that the original vanilla flavoring is still the best.

How long will it take to get my cookies?
We can process orders in 1-3 days and UPS Ground shipment takes 2-5 business days.

How long can the messages be?
The general rule is: ‘The longer the message, the smaller the typeset’. We recommend the message be 3 lines long with approximately 10 words per line although more can fit. Please contact us with specific questions.

Is there nutritional information available for these cookies?
Click here see the nutritional information.

What kind of wrappers are my cookies wrapped in?
We will individually wrap your cookies in a clear wrapper but our restaurant style wrapper with OUR company logo is also available if you need that non-custom look.

Do you offer a single “will you marry me” or “promposal” fortune cookie?
Yes!  Please see our ebay listings.

Can I print on both sides of the message?
Yes, we can print on both sides of the message. There is an additional charge. Allow minimum 2 days for processing.

Do you chocolate dip the cookies?
Sorry, we do not chocolate dip cookies. You can easily do it at home with this recipe.

How long do your cookies last?
The cookies have a shelf life of 2 months. We can ship your cookies a few weeks before you need them to ensure freshness.

How many messages can I have?
You can have up to 17 messages with our random message cookie option.

What are your business hours so I may call you with questions?
We are open weekdays from 9:00am to 4:00pm EST. You can also send us an contact us with any questions you have.

Can I order a sample to taste the cookies?
Yes, a sample can be ordered.  Our cookies are made fresh to order and have a very rich vanilla flavor.  If you would like a sample, please click here.