| Can I print in different colors? We currently only offer black ink for your messages |
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| Can I put my company logo on the message? Yes! In most cases we can put small logos on the messages. Please contact us for more information. |
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| Do you make other flavored cookies? We only offer vanilla cookies. Other manufacturers offer various flavored cookies but we have found that the original vanilla flavoring is still the best. |
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| How long will it take to get my cookies? We can process orders in 1-3 days and UPS Ground shipment takes 2-5 business days. However, you can also input your desired delivery date on the order page. |
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| How long do your cookies last? The cookies have a shelf life of 2 to 3 months. We can ship your cookies a few weeks before you need them to ensure freshness. |
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| How long can the messages be? The general rule is: ‘The longer the message, the smaller the typeset’. We recommend the message be 3 lines long with approximately 10 words per line although more can fit. Please contact us with specific questions. |
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| Is there nutritional information available for these cookies? You can see the nutritional information here. |
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| What kind of wrappers are my cookies wrapped in? We will individually wrap your cookies in a clear wrapper but our restaurant style wrapper with OUR company logo is also available if you need that non-custom look. |
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| Can I print on both sides of the message? Yes, we can print on both sides of the message. There is a $50 charge. Allow minimum 2 days for processing. Please contact us for ordering. |
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| Do you chocolate dip the cookies? Sorry, we do not chocolate dip cookies. You can easily do it at home with this recipe. |
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| How many messages can I have? You can have up to 17 messages with our random message cookie option. |
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| What are your business hours so I may call you with questions? We are open weekdays from 9:00am to 4:00pm EST. You can also send us an e-mail with any questions you have. |
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| Can I order a sample to taste the cookies? Yes, a sample can be ordered. Our cookies are made fresh to order and have a very rich vanilla flavor. If you would like a sample, please click here. |
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goodfortunecookies.com |
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